From:                              route@monster.com

Sent:                               Sunday, May 01, 2016 7:44 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Dispatch Clerk

 

This resume has been forwarded to you at the request of Monster User xapeix03

Andre Collins 

Last updated:  02/26/16

Job Title:  no specified

Company:  no specified

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Dallas, TX  75232
US

Mobile: 4692375615   
Home:
4692375615
dre1825@gmail.com
Contact Preference:  Mobile Phone

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Summary Section

 

 

RESUME

  

Resume Headline: Andre Collins - Field Support Engineer

Resume Value: dg4f6jqcw7dkazj2   

  

 

 

 

 

Andre Collins

 

1825 Billie Dr.

Dallas, TX. 75232

 

469-237-5526

 

dre1825@gmail.com

SUMMARY

 

     I'm currently expanding my knowledge in RF technology and striving to learn as must as possible. My ability to learn fast allows me to adapt to new work situations very quickly.

 

EXPERIENCE

 

Field Support Engineer, Ericsson-Sprint/ K-Force

Irving, Texas — October, 2013- December, 2015

 

Summary

Sprint CDMA/LTE Project – Corrective & Maintenance

 

Responsible for receiving, analyzing, and resolving problems within the wireless network on the Sprint’s Network Vision systems.

 

Responsibilities include:

 

·   Troubleshoot Nokia 2.5 RRH Flexi BTS systems using NSN GUI’s through OSS-RC

·   Troubleshoot FSIH connections for the LTE

·   Push commissioning files as well as the software for the Flexi BTS systems through local connections or the NSN GUI

·   Replace and commission faulty Flexi BTS hardware

·   Handle customer relation and resolving their issues with wireless issues by troubleshooting serving sites for trouble issues

·   Analyze symptoms for accurate isolation of customer and network problems which includes performing test drives around the customer’s locations and reporting collected data to the RF Engineering team

·   Develop and utilize radio principles for CDMA, LTE, digital transmission, fiber/data communication, and telephony

·   Follow detailed method and procedures to perform routine maintenance on all radio equipment as well as performing inventory audits for indoor and outdoor wireless sites

·   Troubleshoot AC/DC power systems up to the PPC

·   Troubleshoot RRU, RET and microwave equipment including using remote applications such as command line (SecureCRT and AMOS) and remote desktop applications (OSS-RC, Element Manager, and Service-ON)

·   Troubleshoot antenna systems by analyzing tilt parameters and coordinate with Tower Crews and RF engineers to resolve issues

·   Troubleshoot and diagnose Microwave TN systems

·   Coordinate with tower crews in replacing and/or realigning microwaves using OSS Service-On/ Mini-link

·   Diagnose IP networking issues with cell site ASR/CSR (SP210/310) including hardware replacements, upgrades, and pushing scripts to fix VLAN issues

·   Troubleshoot and diagnose In-Building Solution setups which includes Distributed Antenna Systems (DAS), Repeaters, and BDA’s

·   Perform Drive Tests for customer troubles and 911 test calls as well as collect data from each cell sector.

·   Manage troubleshooting issues via ticketing systems

 

CERTIFICATION

·         TD-LTE Air Interface for Nokia Flexi BTS Systems

 

 

Radio Technician, Scientel Wireless

Plano, Texas — August, 2013 – September, 2013

 

Summary

Responsible for performing tasks associated with installation and/or maintenance of digital communication equipment.

 

Responsibilities include:

·   New customer installations, service calls, de-installations, and network maintenance as directed by supervisors.

·   DUL scripting for RBS equipment using MINI-LINK and Element Manager

·   DBA installation and replacement as well as integration of the AEM

·   Travel to customer sites to install, rearrange, and remove equipment and associated wiring; verify work-order information; and verify receipt of all necessary equipment and information.

·   Interpret service orders, circuit diagrams, and electrical schematics; locate and repair equipment problems associated with trouble reports; load and test software; and test, adjust, and repair equipment as necessary.

·   Regular bucket truck usage with the ability to maintain a vehicle level inventory.

·   Regular use of circuit and microwave test equipment.

·   Pull, crimp, and, power CAT5/CAT6, for indoor and outdoor applications, using standard cable practices

·   Install antennas, radios, cameras and other customer premises equipment

·   Troubleshoot and repair antenna systems and circuit problems both wireless and network related

 

 

 

Field Technician, Redflex Traffic Systems

Dallas, Texas — September, 2012-July, 2013

 

Summary
Install, repair and maintain digital Photo Enforcement solutions for City Public Safety programs. Insured the equipment within my regions maintain strict standards, 95% operation time and 90% issuance rate. 

Essential Duties & Responsibilities

·   Ensure proactive routine maintenance deadlines are met while keeping active equipment above contractual requirements. 

·   Work closely with the Helpdesk personnel to identify and resolve customer related issues resulting from equipment deficiencies.

·   Work closely with Maintenance Field Supervisor and Customer Service representatives to keep service levels high.

·   Perform daily checks of enforcement systems to confirm operations and monitor all systems as equipment dictates.

·   Perform video survey as required for new business development.

·   Monitor and document the timely completion of preventative maintenance program, work with field supervisors to adapt procedures to match equipment demands as technology evolves.

·   Provide installation support for new approach builds on construction sites.


 

Field Technician, Synaptyk, Inc.

Lewisville, Texas — March, 2012 – September, 2012

 

Field Technician (Level 1,2&3)

Under the direction of the Project Team and/or Leads at Synaptyk, we play a large role in supporting the day-to-day activities of projects in order to ensure success. 

Duties: 
 

·   Antenna/TMA/RRU installation

·   Installation of Coax jumpers/feed lines, fiber optic jumpers/trunks and DC jumpers/trunks

·   Site and equipment grounding

·   Coax, PIM and fiber testing

·   Antenna mounts for all structure types

·   Civil/tower construction and quality assurance practices

·   CD/RFDS review and redline

·   Microsoft Office Suite, specifically Excel and Outlook

·   Submittal of closeout documentation within customers time constraints

·   Construction safety practices – JSA’s, tail gate meetings, hazard analysis

·   Installation of Ericsson equipment including mounting and setting up the racks, running the RF cables along the cable trays, running DC/DC power cables, and color coding.

·   Prep work for the Ericsson cut-over.

·   Installation of Ericsson rack systems and RF lines prepped for Erisson technicians to cut-over new equipment.

 

Premise Technician, AT&T

Carrollton, Texas — September, 2007-March, 2012

 

Premises Technicians work both inside and outside and are responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services.

Summary of AT&T Premises Technicians:

·   Educate customers on service features and functionality

·   Verify all services are working correctly

·   Install and rearrange inside wires

·   Work with CAT5 and Coax cables

·   Installation of punch-down blocks

·   Possibly work in small confined spaces or aloft (up to 28ft)

·   Work with hand tools

·   Work outdoors in all kinds of weather

 

EDUCATION

 

Colorado Tech University Online

Bachelors of Science Degree — 2011 – 2014 (expected)

 

·   Differentiate between current computer networks, protocols and the role of network management software in organizations.

·   Categorize the fundamentals of computer system security requirements.

·   Distinguish between the principles, concepts and fundamentals of operating systems.

·   Apply database concepts and capabilities through the creation, organization and maintenance of modern database systems.

·   Solve complex problems through the ability to program in at least one high level programming language.

·   Systems Acquisition and Sourcing

·   Introduction to Computer Security

·   Systems Integration and Organization Deployment

·   Unix Fundamentals

·   Fundamentals of Database Systems

·   Structured Query Language for Data Management

·   Web Development I

·   Introduction to Programming Logic

·   Introduction to Programming

·   Client/Server Operating Systems

·   Introduction to Network Management

·   Information Technology Architectures

·   Introduction to Systems Analysis and Design

·   Introduction to Project Management

 

SKILLS

 

Microsoft Office, telecommunications, computer hardware, computer repair, analysis and troubleshooting, network administration, TCP/IP, technical support, disaster recovery, networking, operating systems, cabling, computer networking, wireless networking, VoIP, switches, LAN-WAN, router configuration, active directory, windows server, customer service, software documentation

 

 

CERTIFICATION

 

TD-LTE Air Interface for Nokia Flexi BTS Systems

 

REFERENCES

 

Available upon request.

 

 

 

Experience

BACK TO TOP

 

Job Title

Company

Experience

FSO Technician

Ericsson/ K-Force Sprint NV

- Present

 

Additional Info

BACK TO TOP

 

Current Career Level:

Student (Undergraduate/Graduate)

Years of relevant work experience:

5+ to 7 Years

Date of Availability:

Immediately

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

None

US Military Service:

Citizenship:

None

 

 

Target Job:

Target Job Title:

Field Support Engineer

 

Target Company:

Company Size:

Occupation:

Other

·         Other

Installation/Maintenance/Repair

·         Computer/Electronics/Telecomm Install/Maintain/Repair

IT/Software Development

·         Enterprise Software Implementation & Consulting

 

Target Locations:

Selected Locations:

US-TX-Dallas

Relocate:

No

Willingness to travel:

Up to 100%

 

Languages:

Languages

Proficiency Level

English

Fluent